Refund Policy

REFUND POLICY
GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE

These Terms and Conditions, hereinafter referred to as “Terms and Conditions”, regulate the purchase and sale intermediation services provided by the website www.infinitiecom.com, hereinafter referred to as “INTERMEDIARY”.

1) Any individual, hereinafter referred to as “BUYER”, who intends to use Infiniti Ecom services, must accept the Terms of Use and all other policies and principles that govern them.

2) ACCEPTANCE OF THESE GENERAL TERMS AND CONDITIONS IS ESSENTIAL FOR THE USE OF THE WEBSITES AND SERVICES PROVIDED BY INFINITI ECOM.

3) The USER must read, certify that he/she has understood and accepts all the provisions set forth in the Terms and Conditions and in the Privacy Policy, so that his/her registration as a “buyer” at Infiniti Ecom can be successfully completed.

II – BUYER:

4) Infiniti Ecom services are only available to people who have full actual capacity to contract. Therefore, people under the age of 18 or those with other disabilities listed in articles 3 and 4 of the Brazilian Civil Code cannot register, unless they are duly represented or assisted.

5) Infiniti Ecom does not provide services to legal entities, limiting itself to intermediary services between individuals.

6) The “BUYER” undertakes to provide his/her personal data in a truthful and accurate manner, and must update it whenever any change occurs.

7) Infiniti Ecom is not responsible for the accuracy of the information provided by the “BUYER”, and the “BUYER” is fully responsible for its content.

8) Infiniti Ecom may check the accuracy of the “BUYER”’s registration data at any time. If it finds that there is incorrect or false information, or if the “BUYER” fails to send the required documents, Infiniti Ecom may block the “BUYER” until the irregularity is corrected.

III – SERVICE PROVIDED:

9) Infiniti Ecom is a website that aims to mediate the purchase and sale of imported products, in exchange for payment for each “transaction” performed.

10) Infiniti Ecom is limited to carrying out import transactions exclusively between individuals, and does not mediate imports between individuals and legal entities.

11) The services provided by Infiniti Ecom will be remunerated through a percentage in accordance with the value of the “transaction”.

12) Infiniti Ecom is not a supplier of any products or products advertised on the website. Infiniti Ecom provides a service consisting of taking the “BUYER” to find products and goods from the supplier, which may be national or imported products.

13) The “INTERMEDIARY” cannot be held responsible for the right to withdraw from products purchased on the website www.infinitiecom.com, and only acts as an intermediary between the interested parties.

IV- CAPACITY OF THE BUYER

14) The services provided by the “INTERMEDIARY” are available only to individuals who have the legal capacity to contract them.

15) The “INTERMEDIARY” does not carry out transactions with “BUYERS” who do not have civil capacity (individuals), without prejudice to the application of the legal sanctions provided for in the Brazilian Civil Code, notably, art. 166, I; 171, I and 180.

V- CHANGES TO THE GENERAL TERMS AND CONDITIONS

16) The “INTERMEDIARY” may, at any time, modify these General Terms and Conditions, aiming at their improvement and enhancement of the services provided. The new General Terms and Conditions will come into effect 10 (ten) days after their publication on the Websites. Within 5 (five) days from the publication of the new version, the “BUYER” must communicate by email if he/she does not agree with the amended terms. In this case, the contractual relationship will cease to exist. If there is no response within the stipulated period, it will be understood that the User has accepted the new General Terms and Conditions of Use and the contract will continue to bind the parties. The changes will not be effective in relation to negotiations already initiated before their publication, in which case the previous wording will remain in force.

VI- ADVERTISED PRODUCTS AND LIMITATION OF LIABILITY

17) The “BUYER” declares to be aware that the “INTERMEDIARY” does not have the products offered in stock, and that they are available in the “SUPPLIER”’s stock.

18) The “BUYER” expressly understands and agrees that, to the extent permitted by applicable laws, the “INTERMEDIARY” shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use or inability to use the Service.

19) To the extent permitted by applicable law, under no circumstances will the “INTERMEDIARY” be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our website, our Services or these Terms of Service (however arising, including negligence).

20) The “INTERMEDIARY” does not guarantee that the Services will be uninterrupted, timely, secure or error-free, and does not guarantee that the results that may eventually be obtained with the use of the Services will be accurate or reliable.

21) The “INTERMEDIARY” does not guarantee the quality of the products, services, information or other materials purchased or obtained by the “BUYER”. 22) The “INTERMEDIARY” does not make refunds.

PAYMENT OF FEES

22) The “BUYER” is responsible for all applicable Taxes arising out of or resulting from the purchase of products. To the extent such Taxes are charged, tax rates applicable to the billing address provided by you are calculated. These amounts are in addition to the Fees for the products and services and will be billed to your Authorized Payment Method.

PRIVACY AND DATA PROTECTION

23) Infiniti Ecom is firmly committed to protecting the privacy of your personal information and the personal information of the “BUYER”. By using the Service, you acknowledge and agree that the collection, use and disclosure of such personal information by Infiniti Ecom is governed by our Privacy Policy.